Key Responsibilities:
1. Handling emails and correspondence: Responsible for managing email communications and responding to inquiries from clients, customers, and colleagues promptly and professionally.
2. Data entry and record keeping: Inputting, updating, and maintaining various types of data in the company's database accurately and efficiently.
3. Organizing files and documents: Sorting, organizing, and maintaining physical and digital files in a systematic and easily accessible manner.
4. Assisting with administrative tasks: Providing support to the administrative team by completing tasks such as scheduling appointments, preparing documents, and coordinating meetings.
5. Performing research and analysis: Conducting research on various topics as assigned and providing insights and analysis to help improve processes and decision-making.
Required Skills and Expectations:
- Proficient in MS Office applications: Must have a good understanding of Microsoft Word, Excel, and Outlook to complete tasks efficiently.
- Strong communication skills: Able to communicate effectively with internal and external stakeholders through email, phone calls, and written correspondence.
- Attention to detail: Capable of maintaining accuracy in data entry, record keeping, and document management.
- Organizational skills: Ability to prioritize tasks, manage time effectively, and keep track of multiple responsibilities simultaneously.
- Resourcefulness: Willing to conduct research, seek solutions independently, and adapt to new tasks and challenges as needed.