Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables
Prioritize unpaid claims for calling according to the length of time it has been outstanding
Call insurance companies directly and convince them to pay the outstanding claims
Check the relevance of insurance info offered by the patient
Evaluate unpaid insurance claims
Call insurance companies and check on the status of claims
Transfer the outstanding balance to the patient of he/she doesn’t have adequate insurance coverage
If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
Make corrections to the claim based on inputs from the insurance company