Ar Caller

Sutherland Global

Hiring AR Caller in Healthcare Domain for Chennai and Hyderabad Location

Qualification: Any Graduate

Salary : 2 LPA to 4 LPA +2200 Night Allowance , 1500 Internet Allowance+ 4000 Retention Bonus+ 5000 Performance Bonus+ 2 Way Cab Facility

Roles and Responsibilities

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Desired Candidate Profile

Must have Minimum 1Year in AR Calling handle denial and CMS1500 and UB04

Fluent verbal communication abilities

Perks and Benefits

2200 Night Allowance , 1500 Internet Allowance+ 4000 Retention Bonus+ 5000 Performance Bonus+ 2 Way Cab Facility

Contact

AYUSHI DUBEY

Experience : 1 - 4 Years

No. of Openings : 30

Education : Any Bachelor Degree

Role : Ar Caller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India