Hiring for AR Caller (US Healthcare) - Immediate Requirement !!!

Radical Health Informatics Private Limited

Radical Health is #hiring for #AR Callers, #Chennai location with #1-2 years of experience.

Urgent Vacancy - Immediate Hiring !!!

If you have 1-2 years of experience in accounts receivable, excellent communication skills, Strong knowledge of Denial Management, and are ready for challenging responsibilities, contact us!

Role & responsibilities

- As an AR Caller, you will be responsible for contacting the insurance providers to collect unpaid claims and identifying and rectifying errors in the claims.

- Perform a pre-call analysis to check the payer's status by calling them or using IVR or web portal services.

- Maintain sufficient documentation on the client software to send the necessary documents to insurance companies and keep an audit trail for future reference.

- Record post-call actions and perform a post-call analysis of the claim follow-up.

- Follow up with insurance carriers for the status of outstanding claims and receive payment information if the claims have been processed.

- In case of rejections, analyze the claims. Ensure deliverables adhere to quality standards and maintain adequate documentation on the client software to send the necessary documents to insurance companies and keep an audit trail for future reference.

- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact.

- Perform an analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, and top denial reasons.

Location: Ekkatuthangal, Chennai

Domain: US Healthcare

Process: Physician Billing | Denial Management

Work from Office, Night Shift (05:30 PM to 02:30 AM / 07:00 PM to 04:00 AM)

5 Days Working with Fixed Weekend Off

Salary & Appraisal - Best in the Industry

Experience : 1 - 2 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : AR Caller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India