We are looking for a motivated and detail-oriented AR Caller to join our team in Connaught Place. As an AR Caller, you will play a crucial role in our accounts receivable process by communicating with clients to ensure timely payments and maintaining accurate records.
Key Responsibilities:
- Contact Clients: Reach out to clients via phone calls to remind them of outstanding payments. This helps keep accounts updated and encourages timely payment.
- Resolve Queries: Address any questions or concerns clients may have regarding their invoices or payments, ensuring they have a clear understanding of their account status.
- Update Records: Maintain accurate records of client interactions and payments in our system. Keeping precise records is essential for tracking payments and following up effectively.
- Follow-Up Calls: Make follow-up calls to clients with overdue payments, politely reminding them of their commitments and encouraging prompt payment.
- Report Status: Provide regular updates to the finance team on accounts receivable status and any client issues. This helps the team stay informed and manage cash flow effectively.
Required Skills and Expectations:
- Good communication skills: You should be able to speak clearly and confidently over the phone.
- Basic computer knowledge: Familiarity with Excel or similar software is important for managing records.
- Customer service orientation: A friendly and patient approach is necessary when dealing with clients.
- Organizational skills: You must be detail-oriented to manage multiple accounts effectively.
- Ability to work in a team: Collaborating with colleagues in a busy office environment is essential.
We welcome candidates with 0 to 5 years of experience and a minimum education of 12th pass.