key responsibilities:
1. assisting passengers during check-in process: airport staff will be responsible for helping passengers with the check-in process by guiding them to the appropriate counters and assisting with luggage.
2. ensuring security procedures are followed: airport staff will need to ensure that passengers go through security checks smoothly and follow all necessary security procedures.
3. handling baggage and cargo: airport staff will be responsible for handling passenger baggage and cargo, including loading and unloading luggage from aircraft.
4. providing information to passengers: airport staff will need to provide information to passengers regarding flight schedules, delays, gate changes, and other relevant information.
5. assisting with boarding and deplaning: airport staff will assist passengers with boarding the aircraft and will also help with deplaning after the flight lands.
required skills and expectations:
1. good communication skills: airport staff must have excellent communication skills to assist passengers effectively and provide them with necessary information.
2. physical fitness: the job may involve lifting heavy baggage and cargo, so physical fitness is essential for airport staff.
3. attention to detail: airport staff must pay close attention to detail to ensure that all security procedures are followed correctly and that baggage is handled properly.
4. ability to work in a fast-paced environment: airport staff must be able to work efficiently in a fast-paced environment to ensure that flights depart on time and passengers are assisted promptly.