Freshers & Experience || Full Time || Airport Passenger Service Associate

Flyhie Aviation

0 - 1 Years
55 Openings
3.0 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Sealdah, Kolkata

Key Skills

Aviation Ground Staff Activities

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Job Description

We are urgently hiring Airport Passenger Service Associates in Sealdah, Kolkata. This full-time position is ideal for individuals with minimal experience who have completed at least the 10th grade. Your role is crucial in ensuring a smooth and pleasant experience for passengers at the airport.

Key Responsibilities:

- **Customer Assistance**: You will greet passengers and assist them with their check-in process, providing clear information about flights and services available.

- **Luggage Handling**: You will help passengers with their luggage, ensuring it is properly tagged and directed to the correct flights, while maintaining a high level of service.

- **Information Services**: You will provide timely and accurate information regarding flight schedules, boarding gates, and airport facilities to help passengers navigate their travel.

- **Problem Resolution**: In case of issues, you will assist in resolving passenger concerns or directing them to the appropriate personnel.

Required Skills and Expectations:

Candidates should have excellent communication skills to interact effectively with passengers. A friendly demeanor and strong customer service orientation are critical for making passengers feel welcomed and valued. Basic problem-solving skills are important to address any issues confidently. Candidates should also be reliable and adaptable, as airport environments can change quickly. Being a team player is essential, as you will be working closely with other staff members to ensure ongoing passenger satisfaction. A commitment to maintaining safety and hygiene standards is expected at all times.