We are looking for an Airport Passenger Service Associate in Kolkata, India. This role is perfect for entry-level candidates and provides an excellent opportunity to work within the busy airport environment, assisting passengers with a range of services.
Key Responsibilities:
1. **Customer Assistance**: Greet and assist passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.
2. **Information Provision**: Provide accurate information about flight statuses, airport facilities, and services, helping passengers navigate the airport efficiently.
3. **Problem Resolution**: Address and resolve passenger inquiries and complaints swiftly and courteously, ensuring high-quality customer service.
4. **Ticket Handling**: Facilitate ticketing services and manage documentation required for travel, ensuring compliance with regulations and protocols.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade. A minimum of 0 to 1 year of experience in customer service or hospitality is preferred but not mandatory, making this a great opportunity for freshers. Strong communication skills in English and local languages are essential to effectively assist passengers. You should be friendly, patient, and able to work well under pressure. Flexibility to work in shifts, including weekends and holidays, is necessary to meet the demands of the airport environment. Reliability and a positive attitude are crucial for success in this role.
Experience
0 - 1 Years
No. of Openings
62
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
Kolkata