As an Airport Passenger Service Associate in Bardhaman, you will be the friendly face that helps travelers navigate the airport experience. This role is ideal for those with a passion for customer service and a desire to assist others.
Key Responsibilities:
1. **Greeting Passengers**: Welcome passengers at the airport with a smile and provide information about check-in procedures, boarding, and baggage services to ensure a smooth travel experience.
2. **Assisting with Check-In**: Help passengers with the check-in process, including handling baggage and issuing boarding passes, while ensuring all necessary documentation is in order.
3. **Responding to Inquiries**: Address passenger questions and concerns, offering clear and accurate information about flight schedules, airport services, and other relevant details to enhance their journey.
4. **Maintaining Security Standards**: Follow airport security procedures to ensure the safety of all passengers, including compliance with regulations and protocols.
Required Skills and Expectations:
- Strong communication skills are essential, as you will interact with passengers from diverse backgrounds.
- A friendly and approachable demeanor is important for creating a positive atmosphere.
- Reliability and punctuality are crucial, as the role requires working on time and being present during your scheduled shifts.
- The ability to handle stressful situations calmly is necessary, especially during busy travel periods.
- A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
This position is suitable for individuals with a minimum of a 10th-grade education and those with little to no work experience.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata