Airport Passenger Service Associate (Freshers) Kolkata

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This entry-level position is perfect for individuals eager to provide excellent customer service and assist passengers at the airport.

Key Responsibilities:

- Assist passengers with check-in procedures: Help travelers complete their check-in and provide necessary information for their flights.

- Provide information and support: Answer queries related to flights, baggage, and airport facilities, ensuring passengers feel informed and cared for.

- Manage boarding processes: Facilitate smooth boarding by guiding passengers to their gates and ensuring timely departures.

- Handle baggage claims: Assist passengers with lost or damaged baggage claims, ensuring that all issues are resolved quickly and courteously.

- Maintain a tidy and organized workspace: Keep the check-in area and passenger waiting areas clean and presentable for travelers.

Required Skills and Expectations:

Candidates should have at least completed their 10th grade and have a willingness to learn. Strong communication skills are essential, as you will interact with passengers from diverse backgrounds. A friendly and positive attitude is crucial to create a welcoming atmosphere. Candidates should be able to work in a team and handle stressful situations calmly. Being punctual and reliable is important to ensure smooth operations. This is a full-time office-based role, and we welcome applicants with less than one year of experience.

• Experience

  0 - 1 Years

• No. of Openings

  23

• Education

  10th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata