As an Airport Passenger Service Associate in Asansol, you will be an essential part of the airport team, ensuring passengers have a positive experience from check-in to boarding. This role suits individuals with a friendly attitude and strong communication skills.
Key Responsibilities:
- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying their travel documents and providing boarding passes.
- **Baggage Handling Support:** Assist passengers in managing their luggage, including guiding them on baggage weight limits and handling special requests.
- **Providing Information:** Answer questions regarding flight schedules, airport facilities, and services, ensuring passengers feel informed and comfortable.
- **Customer Service:** Offer excellent service to enhance the travel experience, addressing any concerns or issues that may arise.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and be ready to work full-time in an office environment at the airport. Effective communication skills in English and any regional languages are essential for interacting with passengers. A friendly demeanor, patience, and a strong willingness to help are crucial for this role. This position is ideal for those looking to start their career in the aviation industry, as it offers valuable experience in customer service and hospitality. Being able to work in a fast-paced environment and handle various tasks efficiently will be essential for success.