As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. Your tasks will involve coordinating various activities at the airport and maintaining high safety and service standards.
**Key Responsibilities:**
- **Passenger Assistance:** Provide exceptional service to passengers, helping them with check-ins, boarding, and any inquiries they may have.
- **Flight Coordination:** Monitor flight schedules and coordinate with airlines and ground staff to ensure timely departures and arrivals.
- **Safety Compliance:** Follow established safety procedures and regulations to ensure a secure environment for passengers and staff.
- **Baggage Handling:** Oversee the handling of baggage, ensuring it is loaded and unloaded properly to prevent loss or damage.
- **Conflict Resolution:** Address any passenger complaints or issues promptly and effectively, ensuring a positive experience.
- **Documentation and Reporting:** Maintain accurate records of operations and report any discrepancies or issues to management.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal communication skills to interact effectively with passengers and team members.
- **Team Player:** Ability to work collaboratively in a team and adapt to various roles as needed.
- **Attention to Detail:** Keen eye for detail to ensure accuracy in operational tasks and compliance with safety regulations.
- **Problem-Solving Abilities:** Capable of handling unexpected situations and finding solutions quickly.
- **Basic Technical Knowledge:** Familiarity with airport operations and the ability to use basic office equipment and software.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata