Hiring For 10th Pass Freshers - Airport Operations Executive

As an Airport Operations Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your primary responsibilities will include the following:

- **Customer Service Assistance:** Engage with passengers at the airport, answering their queries and providing them with important information regarding flights, baggage, and services.

- **Check-in Support:** Assist passengers during the check-in process, ensuring that they have the necessary documents and helping with baggage handling.

- **Coordination with Airlines:** Communicate effectively with airline personnel to relay important information and address passenger concerns.

- **Safety and Security Checks:** Ensure all safety protocols are followed and assist in security checks to maintain a secure airport environment.

- **Handling Passenger Complaints:** Address any issues that arise with passengers, resolving them promptly to maintain high customer satisfaction levels.

- **Monitoring Flight Schedules:** Keep track of flight arrivals and departures, updating passengers about any changes or delays.

To succeed in this role, you should have strong communication skills to interact effectively with passengers and team members. A proactive approach to problem-solving and the ability to work under pressure are essential. You should also demonstrate a good understanding of customer service principles and have basic computer skills for handling systems used during operations. A sense of responsibility and punctuality is expected as you will play a crucial part in ensuring efficient airport operations.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Airport Operations Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata