Freshers For Airport Ground Staff - Vellore

RR Enterprise

Fresher
27 Openings
4.5 - 13.0 Lac/Yr
Posted 1 days ago
Face-to-Face interview
Gudiyatham, Vellore

Key Skills

Good Communication Fine Personality

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Job Description

As an Airport Ground Staff, you will play a vital role in ensuring that operations at the airport run smoothly and efficiently. This position requires you to interact with passengers and provide excellent service during their journey.

Key Responsibilities:

- **Passenger Check-in**: Assist passengers with the check-in process by verifying their tickets and issuing boarding passes, ensuring a hassle-free experience.

- **Baggage Handling**: Safely manage passenger luggage, ensuring it is loaded and unloaded correctly. This includes tracking baggage to prevent loss.

- **Customer Service**: Address passenger inquiries and concerns, providing information about flight schedules, duties, and services available at the airport.

- **Assistance to Special Needs Passengers**: Provide additional support to passengers with disabilities or special requirements, ensuring they receive the help they need.

- **Coordination with Other Staff**: Work closely with airline staff, security, and ground crew to ensure smooth operations and maintain safety standards.

Required Skills and Expectations:

- A minimum educational qualification of 12th pass is required.

- Good communication skills, both written and verbal, to interact effectively with passengers and team members.

- Strong customer service orientation to address passenger needs and provide assistance.

- Ability to work in a fast-paced environment, managing multiple tasks efficiently.

- A team player with a positive attitude and willingness to learn.

- Flexibility to work various shifts, including nights and weekends, as required by airport operations.

This role is perfect for freshers eager to start a career in the aviation industry.