As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. This position is ideal for freshers looking to start their career in the aviation industry.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in procedures, luggage handling, and any inquiries they may have to create a positive travel experience.
- **Baggage Handling:** Ensure that luggage is safely loaded and unloaded from aircraft, minimizing damage and adhering to safety regulations.
- **Ticketing and Documentation:** Manage ticket sales and verify travel documents to confirm passenger eligibility for travel.
- **Coordination with Airlines:** Work closely with airline staff to provide necessary information, resolve issues quickly, and maintain operational efficiency.
- **Emergency Response:** Be prepared to assist during emergencies by following established safety procedures and aiding passengers as needed.
**Required Skills and Expectations:**
- Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with passengers and team members.
- A customer-oriented attitude is essential, as you will be the first point of contact for travelers.
- The ability to work in a fast-paced environment and handle stressful situations calmly will be highly valued.
- Proficiency in basic computer skills is expected for managing check-in systems and other administrative tasks.
This is a full-time position requiring you to work from the office located in Bastar. We welcome fresh graduates eager to learn and grow in the aviation field.