As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your primary responsibilities will include:
- **Passenger Assistance**: Help passengers during check-in, boarding, and deboarding processes, ensuring they have a pleasant travel experience.
- **Baggage Handling**: Manage the loading and unloading of luggage, making sure that passengers’ bags are handled with care and delivered to the correct destinations.
- **Check-In Operations**: Operate check-in counters, process tickets, and handle any inquiries passengers may have regarding their flights.
- **Safety and Security Checks**: Ensure that all safety protocols are followed during baggage screening and passenger checks to maintain a secure airport environment.
- **Communication**: Provide timely updates to passengers about flight schedules, delays, or any changes, helping to reduce confusion and anxiety.
- **Team Collaboration**: Work closely with other airport staff including security personnel and airline crew to coordinate and streamline airport operations.
For this role, candidates should possess the following skills and expectations:
- **Effective Communication**: Strong verbal skills to interact with passengers and team members clearly and efficiently.
- **Customer Service Skills**: A friendly demeanor is essential, as you will be the first point of contact for passengers at the airport.
- **Attention to Detail**: Must be vigilant in handling luggage and ensuring compliance with safety regulations.
- **Problem-solving Skills**: Ability to handle unexpected situations calmly and effectively.
- **Physical Stamina**: Willingness to be on your feet, moving luggage, and working in a busy environment throughout the shift.
This role is suitable for individuals who have completed their 10th grade and are eager to start a career in the aviation industry.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata