We are looking for dedicated Airport Ground Staff to join our team in Howrah. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start their career in the aviation industry.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers during the check-in process, ensuring that they have all necessary documents and guiding them through the procedures.
- **Baggage Handling:** Manage and oversee the loading and unloading of passengers' luggage, ensuring it is handled safely and promptly.
- **Customer Service:** Provide excellent service to passengers, addressing their queries and concerns to enhance their overall travel experience.
- **Security Compliance:** Conduct security checks on passengers and their baggage, adhering to airport security regulations to ensure a safe environment.
- **Coordination with Airlines:** Collaborate with airline staff for flight schedules and passenger requirements, ensuring smooth operations on the ground.
**Required Skills and Expectations:**
- Strong communication skills are essential for interacting effectively with passengers and team members.
- A friendly and professional attitude is important to provide great customer service.
- Ability to work in a fast-paced environment and manage various tasks simultaneously.
- Basic knowledge of airport operations is a plus but not mandatory; training will be provided.
- Willingness to work flexible hours, including weekends and holidays, is necessary.
This role offers an exciting opportunity to be part of the dynamic aviation sector while contributing to passengers' journeys.