As an Airport Ground Staff, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:
- **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and addressing any inquiries they may have.
- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring it is handled carefully and delivered to the correct destination.
- **Flight Information**: Provide accurate information regarding flight schedules, gate numbers, and any delays or changes to passengers.
- **Safety Checks**: Conduct routine checks to ensure that all safety protocols are followed in the terminal and on the aircraft.
- **Customer Service**: Deliver high-quality customer service by being polite, respectful, and helpful, making passengers’ experiences pleasant.
- **Coordination with Team**: Work closely with other team members, including flight crews and security, to ensure efficient operations.
To succeed in this role, you should possess the following skills and qualities:
- **Communication Skills**: You must communicate clearly and effectively with passengers and colleagues.
- **Teamwork**: Ability to work well in a team and collaborate with various departments.
- **Attention to Detail**: Focus on small details to avoid errors in handling baggage or providing flight information.
- **Problem-Solving Skills**: Be prepared to handle unexpected situations calmly and efficiently.
- **Physical Stamina**: Be comfortable moving around the airport, which may involve lifting or carrying luggage.
This position is suitable for individuals who are reliable, energetic, and passionate about delivering excellent service in the airport environment.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, Fresher
Face Interview Location
dumdum airport