As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will provide essential support to passengers and maintain overall efficiency in various functions.
Key Responsibilities:
- Passenger Assistance: Greet passengers, assist with check-in procedures, and provide information about flight schedules and airport facilities.
- Baggage Handling: Ensure safe and timely handling of passenger luggage, including loading and unloading from aircraft.
- Ticketing Support: Help passengers with ticket bookings, changes, and cancellations, addressing any inquiries they may have.
- Safety Compliance: Follow safety and security protocols to ensure a safe environment for passengers and staff.
- Coordination with Airlines: Collaborate with airline representatives to coordinate flight operations and resolve any issues that arise.
- Customer Service: Provide excellent customer service to enhance passenger experience, addressing complaints and feedback effectively.
Required Skills and Expectations:
Candidates should have completed at least 10th grade and demonstrate a willingness to learn. Excellent communication skills are crucial, as you will interact with diverse passengers. A friendly demeanor and a strong sense of responsibility are important for this role. Attention to detail is necessary to ensure all processes run smoothly. Basic problem-solving skills will help you address any challenges that arise during your shift. Being able to work in a team-oriented environment and being flexible with work hours will greatly contribute to your success in this position.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter