As an Airport Ground Staff member, you will play a crucial role in ensuring that the operations at the airport run smoothly and efficiently. Your duties will be performed on-site at the airport, and you will interact with various passengers and team members.
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in procedures, baggage handling, and any queries they may have to ensure a pleasant travel experience.
- Baggage Management: Care for luggage by ensuring it is loaded and unloaded from planes safely and efficiently, preventing any loss or damage.
- Boarding Procedures: Assist in boarding passengers onto the aircraft, ensuring that the process is orderly and adheres to safety regulations.
- Customer Service: Provide excellent customer service by addressing passenger concerns and complaints swiftly, enhancing their overall experience at the airport.
- Flight Information: Share accurate information regarding flight schedules, delays, and gate changes to keep passengers informed.
Required Skills and Expectations:
Candidates should possess good communication skills, as you will be interacting with diverse passengers and team members daily. A customer-oriented attitude is essential to provide excellent service and solve problems effectively. Basic understanding of airport operations and a keen attention to detail are important for handling baggage and ensuring safety protocols are followed. A willingness to work in a fast-paced environment and flexibility in working hours, including weekends and holidays, is also expected. A minimum educational qualification of passing the 10th grade is required, and no prior experience is necessary as training will be provided.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter