As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services and assisting passengers during their journey. Your primary responsibilities will include:
- Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information about flights and airport facilities to enhance their travel experience.
- Check-in Processing: Operate check-in counters and verify passenger details, boarding passes, and luggage to ensure a quick and efficient boarding process.
- Baggage Handling: Safely load and unload baggage from aircraft, ensuring that all luggage is processed correctly and delivered to the right destination.
- Security Protocols: Follow safety and security regulations while performing all duties to ensure the safety of passengers and staff at the airport.
- Communication: Coordinate with airline personnel and ground handling operations to resolve any issues or delays, ensuring that flight schedules are maintained.
- Emergency Response: Be prepared to assist in emergency situations by following the airport’s emergency protocols and providing support to passengers and staff.
Required skills and expectations include:
- Strong Communication Skills: Ability to communicate clearly with passengers and team members is essential.
- Team Player: You should work well with others and be able to collaborate in a busy environment.
- Attention to Detail: Ensure accuracy in all tasks, especially when handling passenger information and baggage.
- Problem-Solving Ability: Be able to think on your feet and effectively solve issues as they arise.
- Physical Stamina: The job may involve lifting heavy luggage and standing for extended periods, so good physical fitness is important.
A willingness to learn and adapt to the dynamic airport environment is key to success in this role.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter