As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. You will be responsible for assisting passengers and ensuring they have a positive experience at the airport.
Key Responsibilities:
- Passenger Check-in: Help passengers check in for their flights by verifying documents and issuing boarding passes. This ensures that passengers are processed efficiently and have their journey start smoothly.
- Baggage Handling: Assist in the safe loading and unloading of baggage. This includes tagging luggage and ensuring it is transported properly to prevent loss or damage.
- Customer Service: Provide assistance to passengers with inquiries and concerns. A friendly and helpful attitude is essential to improve customer satisfaction.
- Safety Compliance: Ensure that all safety protocols are followed within the airport premises. This includes directing passengers during emergencies and maintaining a safe environment.
- Team Collaboration: Work closely with other ground staff and airport personnel to coordinate services effectively. Teamwork is essential for the overall efficiency of airport operations.
Required Skills and Expectations:
Candidates should possess a minimum of a 10th-grade education and have 0 to 2 years of experience in customer service or a similar role. Good communication skills in both English and the local language are necessary. You should be able to handle stressful situations calmly and efficiently. A friendly demeanor and a willingness to assist others are critical for this position. Flexibility in working hours, including weekends and holidays, is also expected.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter