As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your responsibilities will include:
- Passenger Assistance: Help passengers with check-in, boarding, and answering inquiries to enhance their travel experience.
- Baggage Handling: Manage the loading and unloading of luggage, ensuring that bags are tagged correctly and delivered to the right place.
- Safety Compliance: Ensure that all safety and security procedures are followed, promoting a secure environment at the airport.
- Coordination with Flight Crew: Work closely with pilots and cabin crew to facilitate punctual departures and arrivals.
- Problem-Solving: Address any issues that may arise, such as flight delays or lost baggage, while maintaining a calm and professional demeanor.
- Ticketing Support: Assist passengers in understanding ticketing processes and help with reservations when necessary.
To succeed in this position, the following skills and expectations are essential:
- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and management in a clear and friendly manner.
- Team Player: Willingness to collaborate with a diverse team to achieve common goals, promoting a positive work environment.
- Attention to Detail: A keen eye for detail in handling baggage and following safety protocols is crucial to minimize errors.
- Flexibility: Openness to work various shifts, including weekends and holidays, as airport operations run around the clock.
- Basic Computer Skills: Familiarity with basic computer systems for handling check-in and ticketing processes is preferred.
Candidates with 0-2 years of experience and a minimum education of 10th grade are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter