As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and delivering excellent customer service. Your key responsibilities will include:
- Passenger Assistance: Provide help to passengers with check-in, baggage handling, and boarding procedures to ensure a pleasant travel experience.
- Ticketing and Check-In: Manage ticketing processes at the check-in counters, including issuing boarding passes and processing luggage, to facilitate efficient passenger flow.
- Baggage Handling: Oversee the loading and unloading of luggage from aircraft, ensuring that all bags are handled carefully and delivered to the correct destinations.
- Customer Service: Address passenger queries and concerns promptly, providing information about flights, delays, and airport facilities to enhance customer satisfaction.
- Safety and Security Checks: Assist in enforcing safety and security regulations within the airport to maintain a secure environment for all passengers and staff.
- Coordination with Airlines: Work closely with airline staff and ground handling teams to ensure effective communication and collaboration during flight operations.
To succeed in this role, candidates should have a minimum education level of 10th pass and a keen interest in the aviation sector. Having good communication skills is essential, as you will interact with diverse passengers. A positive attitude toward teamwork and the ability to handle stressful situations in a busy environment are also important. Prior experience in customer service or the airport industry will be advantageous but not mandatory.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter