As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and pleasant travel experience for passengers. You will work at the airport, assisting with various ground operations and providing excellent customer service.
Key Responsibilities:
- Passenger Check-In Assistance: Help passengers during the check-in process, ensuring their luggage is handled properly and tickets are issued without delays.
- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are delivered to the correct flights.
- Customer Service: Answer passenger inquiries regarding flight schedules, gate changes, and airport facilities, providing clear and friendly communication.
- Safety and Security Checks: Conduct safety procedures and checks to maintain a secure environment for passengers and staff in compliance with regulations.
- Flight Coordination: Collaborate with flight crews and ground teams to coordinate timely boarding and deplaning procedures, ensuring flights depart and arrive on schedule.
Required Skills and Expectations:
- Communication Skills: You must be able to communicate effectively with passengers and colleagues, maintaining a friendly and professional demeanor.
- Teamwork: Being a part of the ground staff means working closely with others, so you should be a good team player, eager to support your fellow staff members.
- Attention to Detail: You should pay close attention to the details to avoid mistakes in baggage handling and flight information.
- Problem-Solving Skills: Ability to think quickly and resolve issues as they arise, ensuring passenger concerns are addressed promptly.
- Flexible Schedule: You must be willing to work in shifts, including weekends and holidays, to meet the demands of airport operations.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter