Airport Customer Service Associate - Full Time - Freshers

We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.

**Key Responsibilities:**

- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.

- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.

- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.

- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.

- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.

**Required Skills and Expectations:**

- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.

- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.

- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.

- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.

- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction.

This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  kolkata