Cargo Handling: Receiving, inspecting, weighing, labeling, stacking, and preparing cargo for flights.
Documentation: Preparing airway bills, customs forms, manifests, and reports.
Loading/Unloading: Operating equipment to load cargo onto aircraft and transport vehicles, ensuring proper stowage.
Safety & Security: Following strict safety/security protocols (HSSE), handling hazardous materials correctly, and reporting breaches.
Coordination: Liaising with airlines, ground handlers, freight forwarders, and customs officials.
Customer Service (for agents): Advising clients, booking cargo, tracking shipments, and resolving issues.
** Warehouse Management:** Maintaining cleanliness, stock control, and housekeeping.