As an Airlines Executive, you will play a crucial role in ensuring smooth operations within the airline industry. Your responsibilities will include:
- **Customer Service**: Assist passengers by providing information on flights, schedules, and services, ensuring a pleasant travel experience.
- **Ticketing and Reservations**: Handle ticket bookings and changes, ensuring accuracy in transactions and helping customers with their travel plans.
- **Check-in Assistance**: Guide passengers during the check-in process, helping them with baggage and fulfilling their travel requirements.
- **Problem Resolution**: Address any passengers' concerns or issues, working to find quick and effective solutions to enhance customer satisfaction.
- **Collaboration with Teams**: Work closely with other staff members, including ground crew and management, to ensure all operations run smoothly.
- **Compliance and Safety**: Maintain awareness of safety protocols and regulations, ensuring that all procedures are followed for the safety of passengers and staff.
To succeed in this role, you should possess strong communication skills to interact effectively with passengers and team members. A basic understanding of ticketing systems is preferred, but training will be provided. You should be able to handle stressful situations calmly, demonstrating problem-solving skills. Punctuality, a positive attitude, and the ability to work well in a team environment are essential traits. Candidates should have completed at least the 10th grade and be willing to learn about the airline industry.
Experience
0 - 1 Years
No. of Openings
85
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata