Key Responsibilities:
1. Greet passengers: Welcome passengers aboard the aircraft, assist with finding seats, stowing luggage, and ensuring a comfortable experience for all.
2. Ensure safety: Conduct safety demonstrations, assist passengers in emergency procedures, and follow safety protocols throughout the flight.
3. Provide customer service: Attend to passengers' needs, serve meals and beverages, and address any inquiries or issues during the flight.
4. Maintain cabin cleanliness: Keep the cabin tidy, restock supplies as needed, and ensure a clean and organized environment for passengers.
5. Collaborate with crew members: Work closely with other cabin crew members, pilots, and ground staff to ensure efficient operations and a seamless travel experience for passengers.
Required Skills and Expectations:
1. Excellent communication skills: Ability to effectively communicate with passengers and team members in a clear and professional manner.
2. Customer service-oriented: Demonstrated ability to provide exceptional service and address passenger needs with patience and courtesy.
3. Ability to work under pressure: Capable of remaining calm and focused in high-stress situations, such as emergencies or challenging passenger interactions.
4. Attention to detail: Ability to follow safety protocols, maintain cleanliness standards, and ensure accuracy in all tasks.
5. Physical fitness: Ability to stand for long periods, lift and carry luggage, and move around the aircraft comfortably.