Airport Ground Staff (Freshers) Patna

Key Responsibilities:

1. Assist passengers during check-in and boarding processes: Ensure passengers have proper documentation, assist with baggage check-in, and help them board the aircraft smoothly.

2. Handle inquiries and provide information to passengers: Answer questions regarding flight schedules, baggage allowances, and other general inquiries passengers may have.

3. Coordinate with other airline staff: Communicate effectively with cabin crew, pilots, and other ground staff to ensure seamless operations.

4. Ensure safety and security protocols are followed: Monitor passengers for any suspicious behavior, and report any security threats or issues to the relevant authorities.

5. Assist with aircraft turnaround: Help facilitate the quick turnaround of aircraft between flights by coordinating with various departments and ensuring all necessary tasks are completed.

Required Skills and Expectations:

1. Strong communication skills: Ability to effectively communicate with passengers and other airline staff members.

2. Attention to detail: Must be detail-oriented to ensure all tasks are completed accurately and efficiently.

3. Customer service skills: Ability to assist passengers in a professional and friendly manner, even in stressful situations.

4. Ability to work in a fast-paced environment: Must be able to handle multiple tasks simultaneously and work well under pressure.

5. Team player: Willingness to collaborate with colleagues to ensure the smooth operation of flights and provide excellent service to passengers.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport