Freshers & Experience || Full Time || Air Ticketing Executive

Key Responsibilities:

1. Handling ticket bookings: Taking reservations, issuing tickets, and updating passenger information in the system.

- As the Air Ticketing Staff, you will be responsible for managing the ticket booking process for customers, ensuring accuracy and efficiency in all transactions.

2. Providing customer service: Assisting customers with inquiries, resolving ticketing issues, and offering travel advice.

- You will need to interact with customers in a friendly and professional manner, addressing their concerns and providing guidance on travel-related matters.

3. Coordinating with airlines: Communicating with airline representatives to ensure smooth ticketing operations and resolve any issues.

- This role involves liaising with various airlines to confirm bookings, handle changes or cancellations, and coordinate services for passengers.

4. Maintaining records: Keeping track of ticket sales, passenger details, and financial transactions for reporting and record-keeping purposes.

- It is important to maintain accurate records of all ticketing activities to track sales, monitor inventory, and prepare reports as required.

Required Skills and Expectations:

- Good communication skills to interact effectively with customers and airline representatives.

- Basic computer knowledge for using ticketing software and maintaining electronic records.

- Attention to detail to ensure accuracy in ticket bookings and customer information.

- Ability to work under pressure and handle multiple tasks in a fast-paced environment.

- Willingness to learn and adapt to new procedures and guidelines in the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata