We are seeking an Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is ideal for candidates with minimal experience who are eager to learn about the travel industry. The role involves handling ticket bookings and providing excellent customer service.
Key responsibilities include:
- **Booking Flights**: Assist customers in selecting and booking flights, ensuring all details are accurate and confirmed.
- **Customer Support**: Address customer inquiries and provide information about ticket prices, travel options, and policies in a friendly manner.
- **Reservation Management**: Manage and update flight reservations, making amendments or cancellations as needed.
- **Payment Processing**: Handle payment transactions securely and ensure proper documentation is maintained for each booking.
Required skills and expectations:
Candidates should possess strong communication skills in both written and verbal forms, allowing for effective interactions with customers. Attention to detail is crucial, as accuracy in bookings and documentation is essential. Candidates must be comfortable working in a team environment and demonstrate a willingness to learn. A basic understanding of computer systems and proficiency in using travel booking software will be advantageous. We expect a positive attitude and the ability to manage time efficiently while working in a fast-paced setting. A minimum education level of 12th grade is required, and the position is full-time, based in the office.