The Air Port Ground Staff plays a vital role in ensuring smooth airport operations and providing excellent service to travelers. The position requires dedication, attention to detail, and the ability to work in a fast-paced environment.
**Key Responsibilities:**
1. **Passenger Service:** Assist passengers with check-in procedures, baggage handling, and provide information regarding flights and airport facilities, ensuring a pleasant travel experience.
2. **Baggage Handling:** Safely load and unload luggage from aircraft and ensure that all baggage reaches the correct destination in a timely manner.
3. **Ground Operations Support:** Collaborate with flight crews and other ground staff to facilitate timely departures and arrivals, contributing to efficient airport operations.
4. **Safety Compliance:** Follow airport safety regulations and protocols to maintain a secure environment for passengers and staff.
5. **Customer Assistance:** Address passenger inquiries and resolve issues related to their travel plans, enhancing customer satisfaction.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for managing passenger needs accurately. A calm demeanor under pressure is essential, as the airport environment can be hectic. While prior experience is not mandatory, a willingness to learn and adapt quickly is expected. Basic computer skills may also be necessary for managing passenger information and handling check-in systems. Candidates must be able to work in shifts and be available for full-time assignments.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata