As an Air Port Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:
- **Passenger Assistance**: You will help passengers with check-in processes, provide information about flights, and guide them through airport procedures.
- **Baggage Handling**: Ensure that luggage is correctly tagged, loaded, and unloaded from aircraft, while also assisting passengers in locating their bags when needed.
- **Safety Checks**: Take part in routine safety inspections of the baggage area and boarding areas to ensure compliance with airport regulations and safety protocols.
- **Ticketing Support**: Assist passengers with ticketing processes, including issuing boarding passes and resolving any ticket-related issues.
- **Customer Service**: Address passenger inquiries and resolve any complaints professionally, enhancing the overall travel experience.
To be considered for this role, candidates should possess the following skills and attributes:
- **Strong Communication Skills**: You must effectively communicate with passengers and coworkers, providing clear information and assistance.
- **Team Player**: Being able to work collaboratively with different team members is essential for maintaining a harmonious working environment.
- **Attention to Detail**: Ensure accurate handling of luggage and adherence to safety regulations by paying close attention to details.
- **Adaptability**: You should be able to handle changing circumstances and work efficiently in a fast-paced environment.
- **Basic Computer Skills**: Familiarity with basic computer operations is necessary for tasks related to ticketing and passenger information systems.
This role is suitable for applicants who have completed their 12th grade and have little to no previous experience.
Experience
0 - 1 Years
No. of Openings
67
Education
12th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata