- greet passengers: as an air hostess, you will be responsible for welcoming passengers on board with a friendly and professional attitude, making them feel comfortable and safe.
- ensure safety regulations: you will need to be knowledgeable about emergency procedures and safety protocols to ensure the well-being of passengers during the flight.
- provide in-flight services: serving meals, beverages, and any requested items to passengers, attending to their needs throughout the flight.
- assist with passenger inquiries: help passengers with any questions they may have about the flight, provide information about the destination, and assist with any concerns they may have.
- maintain a clean and tidy cabin: keeping the aircraft cabin clean and organized throughout the flight, including restocking supplies as needed.
required skills and expectations:
- excellent communication skills: ability to communicate effectively with passengers and crew members, both verbally and non-verbally.
- customer service oriented: a positive and friendly attitude towards passengers, demonstrating patience and empathy when dealing with their needs or concerns.
- professional demeanor: ability to maintain a high level of professionalism in all interactions, representing the airline in a positive light.
- ability to work in a fast-paced environment: air hostesses must be able to work efficiently and effectively in a dynamic and sometimes stressful environment.
- physical fitness: being able to stand for long periods, lift heavy objects, and move around the cabin comfortably is essential for this role.