We are looking for an Air Cargo Executive to join our team in Kolkata. The ideal candidate will be responsible for managing air cargo operations and ensuring timely and safe transportation of goods.
**Key Responsibilities:**
- **Cargo Booking:** Handle the process of booking cargo space with airlines, ensuring all necessary documentation is completed accurately.
- **Tracking Shipments:** Monitor the status of shipments to provide updates to clients and resolve any issues that may arise during transit.
- **Customer Interaction:** Communicate with customers regarding their cargo needs, prices, and services, ensuring a high level of customer satisfaction.
- **Documentation Management:** Prepare and maintain accurate shipping documents such as air waybills and customs forms for all shipments.
- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including arranging pick-up and delivery times.
- **Compliance with Regulations:** Ensure all air cargo operations comply with aviation and safety regulations to maintain the highest standards of service.
**Required Skills and Expectations:**
Candidates should have a minimum educational background of 10th grade. Strong verbal and written communication skills are essential for interacting with customers and colleagues. Attention to detail is important for managing documentation and shipments accurately. The ability to work under pressure and meet deadlines is expected, as well as being a team player in a collaborative environment. Basic computer skills are necessary for handling booking systems and communication tools. Previous experience in cargo or logistics is a plus, although fresh candidates are welcome to apply.