- Coordination of air cargo shipments:
- Ensuring timely and efficient handling of all air cargo shipments, including booking, packaging, and tracking.
- Liaising with airlines and freight forwarders:
- Communicating with airlines and freight forwarders to secure the best rates and schedules for air cargo shipments.
- Managing documentation:
- Ensuring all necessary documentation, such as air waybills and customs forms, are accurately completed and submitted for each air cargo shipment.
- Responding to customer inquiries:
- Addressing customer inquiries and providing updates on the status of their air cargo shipments.
- Ensuring compliance with regulations:
- Adhering to all air cargo regulations and guidelines to ensure safe and legal transport of goods.
- Attention to detail:
- Paying close attention to detail to accurately handle and track air cargo shipments.
- Good communication skills:
- Communicating effectively with team members, customers, airlines, and freight forwarders.
- Ability to work under pressure:
- Handling multiple air cargo shipments simultaneously and meeting tight deadlines in a fast-paced environment.
- Basic computer skills:
- Proficiency in using computers for tasks such as booking air cargo shipments, tracking packages, and responding to emails.