Job Title: After Sales Manager
Location: Jalandhar
Experience: Fresher to 3 Years
Job Overview
We are looking for a responsible and customer-focused After Sales Manager to handle service operations, client support, and ensure smooth post-sales processes
Roles and Responsibilities
Manage and oversee complete after-sales service operations
Ensure timely installation, servicing, and maintenance at client sites
Handle customer complaints and provide quick resolutions
Maintain good relationships with clients for high satisfaction
Coordinate with sales, production, and logistics teams
Maintain service reports, AMC records, and service history
Manage spare parts inventory and availability
Support and guide service team members
Work on improving service quality and controlling costs
Skills & Qualification
/ Diploma in Mechanical
Good communication and problem-solving skills
Basic technical knowledge (Mechanical/Engineering)
Team handling and coordination skills
Ability to manage customer relationships
Knowledge of service processes and documentation