position title: branch manager
location: anna nagar, chrompet
salary: ₹20,000 to ₹30,000 per month
experience level: 2 to 10 years
employment type: full-time, work from office
note: the selected candidate must be willing to visit and manage both our anna nagar and chrompet branches.
job summary:
we are seeking a motivated and results-driven branch manager to oversee branch operations, drive business growth, and maintain high standards of customer satisfaction. the ideal candidate will have strong leadership abilities, a customer-centric approach, and a knack for achieving financial and operational goals. with a focus on team management, sales growth, and operational excellence, the branch manager will be instrumental in ensuring the branch’s success and profitability.
key responsibilities:
- branch operations: oversee all daily operations of the branch to ensure smooth, efficient service and adherence to policies and procedures.
- team leadership: lead, mentor, and motivate the branch team to achieve targets and provide excellent customer service.
- sales & business development: develop and implement strategies to meet or exceed sales targets and promote products and services that meet customer needs.
- customer relations: maintain strong relationships with clients, resolving queries and complaints efficiently and ensuring a high level of customer satisfaction.
- performance tracking: monitor and analyze branch performance metrics to ensure operational and financial objectives are being met.
- compliance & reporting: ensure all branch activities are compliant with organizational and regulatory requirements, and provide regular reports to higher management.
required qualifications and skills:
- experience: 2 to 10 years of experience in branch operations, sales, or business development, preferably in a banking or financial services environment.
- educational background: bachelor’s degree in business, finance, management, or a related field is preferred.
- leadership ability: proven ability to lead, motivate, and manage a team effectively.
- sales acumen: strong sales skills and a track record of meeting or exceeding sales targets.
- customer focus: excellent communication and interpersonal skills, with a customer-oriented approach.
- problem-solving skills: ability to think critically and make sound decisions under pressure.
- attention to detail: strong organizational and multitasking abilities, with a high level of accuracy.
preferred qualifications:
- prior experience as a branch manager or in a similar supervisory role is an advantage.
- familiarity with the financial services industry and its regulations.
- proficiency in branch management software and tools.
this position offers a competitive salary and the opportunity to work in a collaborative and growth-oriented environment. join us to lead a branch that values exceptional service, teamwork, and operational excellence!
Experience
2 - 3 Years
No. of Openings
10
Education
B.A, B.Com, B.Ed, B.Sc, B.E, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Sc
Role
Administrative Branch Manager
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
37, Dee Cee Towers, 2nd Ave, Anna Nagar East, Chennai, Tamil Nadu 600102.