Telephone Handling Jobs in India

We are seeking a detail-oriented and professional Front Office Receptionist to join our team in Arera Colony, Bhopal. This full-time role is ideal for someone with 2 to 4 years of relevant experience and a graduate degree.nnAs the Front Office Receptionist, you will be the first point of contact for our visitors and clients. You will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations.nnKey Responsibilities:nn- Greet and assist visitors: Welcome guests warmly and provide them with necessary information to ensure a positive experience.n- Answer phone calls: Handle incoming calls professionally and direct them to the appropriate departments while taking messages as needed.n- Manage appointments: Schedule and coordinate meetings and appointments for staff, maintaining an organized calendar system.n- Maintain front office: Ensure the reception area is clean, organized, and stocked with necessary supplies, creating a professional environment.nnRequired Skills and Expectations:nnCandidates must possess excellent communication and interpersonal skills, allowing them to interact effectively with clients and colleagues. Strong organizational abilities are necessary to handle multiple tasks efficiently. Proficiency in MS Office applications is expected for managing communication and documentation. A positive attitude and a commitment to providing exceptional customer service are essential in this role. Female candidates are encouraged to apply.

Key Responsibilities Guest Relations: Welcome guests upon arrival, verify booking details, and assign rooms efficiently. Check-In/Check-Out: Process guest arrivals and departures, issue room keys, and collect payments or credit authorizations. Reservations Management: Handle walk-in, telephonic, and online bookings using the hotels Property Management System (PMS). Inquiry Resolution: Provide accurate information regarding hotel amenities, local attractions, dining, and transport options. Billing & Cash Handling: Maintain accurate guest folios, process cash/card transactions, and resolve billing discrepancies. Communication Hub: Answer incoming calls, route messages to appropriate departments, and coordinate housekeeping/maintenance requests. Administrative Duties: Maintain a clean front desk area, complete daily shift reports, and manage key card inventory.Requirements & Qualifications Education: High school diploma or equivalent; a degree in Hospitality Management is a plus. Experience: Minimum 1-2 years of experience in a front desk, customer service, or hospitality role. Tech Skills: Proficiency in Hotel Management Software (e.g., Opera, Cloudbeds) and MS Office Suite. Soft Skills: Outstanding communication, multitasking capabilities, and a calm demeanor under pressure. Languages: Fluency in English is required; knowledge of additional languages is highly preferred. Flexibility: Ability to work in shifts, including weekends, holidays, and night hours.What We Offer Competitive salary and performance-based incentives. Health, dental, and vision insurance options. Employee discounts on hotel stays and dining. Clear pathways for career advancement within the hospitality group.

We are seeking a friendly and organized Office Receptionist to join our team in Rai, Sonipat. The ideal candidate will have 3 to 9 years of experience and must be a female with at least a 12th-grade education. This is a full-time position that requires working from the office.Key Responsibilities:- Greet Visitors: As the first point of contact, you will warmly welcome visitors and clients, ensuring they feel comfortable and attended to.- Answer Calls: You will manage incoming phone calls, directing them to appropriate staff members, and taking messages as necessary.- Manage Appointments: Schedule and coordinate meetings for staff, ensuring that all necessary arrangements are made and communicated effectively.- Maintain Records: Keep organized records of visitors, phone calls, and appointments, contributing to efficient office operations.- Assist Office Administration: Provide general administrative support, including filing and maintaining office supplies, to help streamline office processes.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills, enabling effective interactions with visitors and staff. Proficiency in basic computer applications and telephone etiquette is essential. You should also demonstrate good organizational skills and the ability to multitask in a busy office environment. Punctuality, professionalism, and a positive attitude are crucial in fulfilling the role of Office Receptionist efficiently.

Handle travel management, guest coordination & company events Maintain records of contracts, agreements & corporate documents Coordinate with HR, Finance & other departments for smooth operations Ensure safety, housekeeping & 5S standards across office premises Support management in corporate governance & process improvements

Front Office Associate - Scylla Luxury Resort & SpaJob Summary:Responsible for welcoming guests, managing check-ins and check-outs, handling reservations, responding to guest enquiries, and delivering exceptional hospitality to ensure a memorable guest experience.Key Responsibilities:Greet and assist guests professionally.Handle check-in, check-out, and reservations.Answer calls, emails, and guest enquiries.Coordinate with housekeeping and other departments.Process payments and maintain guest records.Resolve guest concerns promptly and courteously.Requirements:Excellent communication and customer service skills.Basic computer and PMS knowledge.Professional appearance and positive attitude.Previous hospitality experience preferred.

Experience: FresherWe are looking for a friendly and well-spoken Receptionist (Fresher) to join our team. The ideal candidate should have good communication skills and a pleasant personality.Key Responsibilities:Handle daily appointments and maintain the appointment scheduleWelcome and assist clients and guests upon arrivalCoordinate with internal teams when clients or visitors arrivesAnswer and direct phone calls professionallyMaintain front desk area and basic administrative supportRequirements:Fresher candidates are welcome to applyGood verbal and written communication skillsBasic computer knowledge (MS Office, email handling)

Job Role:- Reach out to potential clients - Educate and advise clients on share market investments. - Maintain client relationshipsWho Were Looking For:- Good communication skills - Interest in share market - Positive attitude and willingness to learn- Fresher and experienced candidates welcome!Perks:- Competitive Salary + Incentives based on performance- Friendly and supportive team

We are looking for a pleasant and professional Front Desk Receptionist to manage our front office operations. The role involves greeting visitors, handling phone calls, and supporting administrative tasks to ensure smooth day-to-day operations.Key Responsibilities:Greet and assist visitors in a friendly and professional mannerAnswer and direct phone calls to the appropriate departmentsMaintain visitor logs and issue ID passes as neededManage front desk operations and ensure a clean, welcoming environmentHandle inquiries, provide accurate information, and resolve basic issuesSupport administrative duties like document filing, data entry, and scheduling appointmentsRequired Skills:Excellent communication and interpersonal skillsProfessional appearance and attitudeProficiency in MS Office and basic computer operationsStrong organisational and multitasking abilitiesCustomer service orientationEligibility Criteria:Minimum qualification: 12th pass or a Graduate in any streamAge: 18-30 yearsFluency in English and regional language preferredFreshers can apply; experience in front office or customer service is a plusSalary & Benefits:Competitive salary packageComfortable and professional work environmentCareer growth opportunities in administration and customer serviceTraining and development programsCompany benefits as per policywww.igiaviationdelhi.com

Customer Support Executive:Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

We are seeking a diligent and organized Office Receptionist to join our team in Delhi. This role is ideal for a recent graduate or someone with up to five years of experience in a professional setting. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming atmosphere. Your main responsibilities will include greeting guests and clients, answering phone calls, and managing inquiries efficiently. You will also handle administrative tasks such as scheduling appointments, maintaining office supplies, and keeping the reception area tidy and presentable. The ideal candidate must have excellent communication skills and a friendly demeanor. You should be proficient in handling phone systems and basic office software. Attention to detail is essential, as you will help ensure all visitors feel valued and informed. Additionally, you are expected to work collaboratively with other team members to support overall office operations.A positive attitude, professionalism, and the ability to multi-task effectively are critical attributes for success in this position. We encourage female candidates who are eager to grow in a dynamic office environment to apply. Your role will not only involve direct client interaction but also contribute to the smooth functioning of the office, making you an integral part of our team.

We are looking for a dedicated Front Office Receptionist to join our reputed medical clinic located in Behala Bakultala, Kolkata. This is a full-time position ideal for female candidates residing nearby.In this role, you will be the first point of contact for patients and visitors, providing a warm and professional welcome. Your key responsibilities will include managing the reception area, answering phone calls, scheduling appointments, and assisting with patient queries. You will also maintain patient records and ensure that all administrative tasks are processed smoothly.To excel in this position, you should possess excellent interpersonal and communication skills, with a keen eye for detail. You must be proficient in handling office equipment such as telephones and computers, as well as managing scheduling software. Being organized and able to multitask in a fast-paced environment is essential. A customer-oriented attitude and a strong commitment to patient care are crucial for this role.Candidates must have completed their 12th education and have 2 to 5 years of relevant experience as a receptionist, preferably in a medical setting. The work location is from the office, and daily attendance at the clinic is required. Working hours and other specific schedule details will be communicated during the interview. If you meet these qualifications and are looking to contribute to our clinics success, we encourage you to apply.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

Greet and welcome visitors, clients, and guests in a professional manner.Handle incoming and outgoing telephone calls and direct them to the appropriate person or department.Receive, sort, and distribute courier, mail, and other correspondence.Maintain reception and common areas in a clean and presentable manner.Coordinate meeting rooms and assist with meeting arrangements.Respond to basic queries from visitors and employees and provide relevant information.Coordinate with housekeeping, security, maintenance, and other support staff as required.Assist the HR/Admin team with routine administrative activities.Maintain adequate supplies of stationery and front-office requirements.Handle confidential information with discretion.Perform other administrative and front-office duties as assigned by management.

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!

We are seeking a dedicated Front Office Executive to join our team in Digha, Medinipur. This full-time role is ideal for a motivated female candidate with 2 to 5 years of relevant experience. The successful applicant will play a crucial role in enhancing our customer service.Key Responsibilities:1. Customer Interaction: You will greet visitors warmly, answering inquiries and providing information about our services, which helps create a welcoming environment.2. Administrative Tasks: Handling phone calls and emails efficiently is part of your role, ensuring timely communication within the office and with clients.3. Record Management: Maintaining accurate records and files for office operations will be essential, contributing to the smooth functioning of our front office.4. Coordination: You will work closely with other departments to schedule appointments and manage bookings, ensuring that all operations run seamlessly.Required Skills and Expectations:The ideal candidate will have completed at least the 12th grade and possesses strong communication skills to interact effectively with clients and colleagues. A friendly demeanor and a customer-oriented mindset are expected. Proficiency in basic office software is necessary to handle administrative tasks, and organizational skills are crucial to maintaining records efficiently. Your ability to multitask and remain calm under pressure will greatly contribute to our teams success in providing excellent service.