Implement, configure, administer and support IT applications. Monitor applications and take corrective actions to prevent or minimize downtime. Troubleshoot and resolve system related problems and where required, coordinate with internal or external service providers. Assist in establishing and maintaining written company Policies and Procedures as required. Gather, analyse, document and prioritise technology related business requirements and technology-related solutions for solving business problems / hospital process automation Propose the best software coding languages, databases and other related technologies for adoption by the business for various requirements. E.g.: website Develop, alone or in teams, software applications for the Hospital Document and maintain documentation of all business applications appropriately including quote comparison, license, activation key, AMC and key contacts for further support / maintenance Install and configure securely and appropriately all business applications Implement and maintain software and data access rights and controls. Periodically review and document the configurations of business applications and related technologies to ensure they are secure and optimally configured. Continuously monitor all running business software to identify, correct, all security vulnerabilities, bugs, breaches and other non-optimal occurrences and report to VP Operations. Identify, plan and execute the implementation of new applications, upgrades and patches to applications. Ensure that new software integration into our systems meets functional requirements and system compliance. Build custom reports and dashboards to support management decision making. Acumen for gathering healthcare customer requirement and providing custom-made software solutions to solve specific business problems Implement IT Helpdesk system and devices remedial measures to reduce recurrence of issues through training