Desktop Support Jobs in Canada

Description: Earn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our products and services. You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.Head on over to venturesmarter dot com /careers if you dare to aspire for better in your career!Venture Smarter has been featured on media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.What the job entails:Answer incoming calls and emails from customers and respond to their questions and concernsProvide information about our products and services, such as features, benefits, pricing, and availabilityProcess orders, payments, refunds, and returns, and update customer records accordinglyResolve customer issues and complaints, or escalate them to the appropriate department or managerCollect and record customer feedback and suggestions, and share them with the relevant teamsMaintain a high level of customer satisfaction and loyalty, and follow up with customers when necessaryCollaborate with other customer service representatives and teams to ensure consistent and quality service deliveryStay updated on our products and services, policies and procedures, and industry trends and best practices

Visit www.divevirtually.com to Apply!We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our company. The ideal candidate will have their own equipment and have experience working as a 1099 independent contractor. They will possess strong communication skills, a customer-oriented approach, and the ability to efficiently manage multiple tasks.Dive Virtually is different from other agencies, offering job seekers and employers a wide range of options for their every need. Here at Dive Virtually, we give you full control of your time, as well as earnings, so that you can make space for what matters the most Whether you're a stay-at-home mom, stay at home dad or retired individual, we have the perfect opportunity for you! Create your own schedule and work for your favorite fortune 500 companies, all in the comfort of your own home! Apply today and let us ensure that you get the kind of support and placement that you need.

DESCRIPTION:Reporting to the IT Supervisor, Client Services the IT Technician provides first level support for the computer users as it relates to the IT infrastructure technologies at Sleeman, including all computer hardware, peripherals, communication devices, desktop operating systems and all standard software (i.e. Office productivity suites, VPN, etc). Respond to support calls and ensure requests are dealt with appropriately and in accordance with defined policies and procedures. Coordinate and complete hardware refreshes and upgrades according to established plans; and provide support to various projects, as required. This role has a Hybrid Work Model (3 days in office, 2 days at home). Key Responsibilities Include:Systems SupportProvide first level support for the computer users as it relates to the IT infrastructure technologies, work with clients to determine details related to the request, determine root cause of the issue, communicate this to the client, and correct the issue in a timely manner, liaising with support vendors as requiredPerform testing and regular servicing of equipment and softwareCreate and maintain documentation, while adhering to Sleeman infrastructure standardsOrient clients to new systems or software applications, as requiredWork with Senior IT Technician or 3rd party to carry out computer lease rolloversProvide support to mobile sales forceSystems DeploymentsPerform setups of new equipment and/or software and upgrades to existing systemsCarry out all technologies requests in accordance with Sleeman IT policies and procedures, with focus on security, business continuity, and performancePlan and execute hardware refresh activitiesWork with outside consultants/vendors as requiredSupport new project initiatives ensuring all assigned activities are completed as per project plansAdministrative DutiesProvide periodic task status updates to the teamEnter all issues/tasks assigned into the Issue Tracking System an

am looking for an Training and Development, design and expand training and development programmes based on the needs of the organisation and the individual needs.monitor and review the progress of trainees its either through discussion or asking them one by one hurry up

Greetings of the Day !!We bring you the right platform to apply for your dream job for your best career !!!job: Depending On Experience and Education Do make sure, apply according to the Covid guidelinesonly Interested Candidates Can Contact for More InformationFor more information, please submit your details. It is not a immigration agent so be aware at the name of Job Guarantee, VISA, Flight Tickets or anything.