1. Provide remote support to Canadian based users for Internet, IPTV and VOIP.
2. Provide first level IT helpdesk support role by logging ticket and first level trouble shooting.
3. Assigning ticket to appropriate support group and following escala...
Key Skills : technical support representative,technical support agent,technical support executive,technical support analyst,technical support...
Respond to requests for technical assistance via phone and/or email
Provide helpdesk support and resolve problems to the end users satisfaction
Monitor and respond quickly and effectively to requests received
Monitor ticket st...
Key Skills : service desk analysis,service desk analyst,desk analyst,customer service
Give permanent Fix to the Desktop, Printer problems, basic LAN issues
Remote Call Closure within Norms
Follow-up the Checklist(s)
Load/reload standard build operating system & configurations,
aware of Installation & troubleshooting of cri...
Key Skills : desktop support engineer,desktop support analyst,computer hardware engineer
Technical support, implementation, monitoring and maintenance of Network and infrastructure.
- Implementing IT Helpdesk process and tool.
- Managing and monitoring all the support calls and ensuring the closer with in the SLA by...
Key Skills : it administrator,it helpdesk officer,it helpdesk executive,it analyst
MySQL resource will provide the following: -
Provide implementation of MySQL projects as well as required business support of current MySQL database environment.
Install and configure MySQL databases
Interface with customers to configure MySQL and...
Job Location: Kolkata
No. of Opening: 10
Qualification: Any Regular Graduates (B. A, B. Com, B. Sc, B. Tech, B. E. (Distance course not allowed)
Percentage: 50% and above from class 10th to highest qualification (education year g...