Helpdesk Analyst Jobs

Ok Should Possess Good System Knowledge Data Analyst;

Job DescriptionDeliver and support monthly reviews of departmental spend:Leveraging the systems and applications, you will:Analyze and comment on revenue and expense trendsWork closely with both commercial and corporate staff to deliver monthly reportsEnsure alignment with annual budgetAssist in monthly updates to sales and expense forecastsInitiate the production of routine monthly reports for leadership reviewIncentive Plan calculations and SupportPerform initial calculations on sales incentive planUnderstand the sales program and be able to reconcile sales incentive target to achievementSystems and Application ManagementDevelop reports using OneStream SolutionLeverage Tableau for data research and visualizationEnsure daily business rules are initiated and verify data accuracyMonthly, generate the current forecast environment in preparation for departmental updates, including but not limited to:Update FX RatesUpdate global drivers based on feedback from leadership teamFinancial Models & Dashboard OptimizationDevelop, optimize, and manage BU financial models and create and optimize dashboards for Business units in Americas

Infomatica Group is hiring for Remote Bench Sales Recruiter position in India. Freshers are encouraged to apply. Requirements-Excellent communication skills-Have a computer and internet-Quick learnerBenefits:-Remote work culture-Competitive salary-Work only 5 days a week-High bonus and incentives To apply please send your resume to hr@infomaticagroup.com

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

We are looking for an IT professional candidate for a two-year-old business setup. Our organization handles multi-businesses such as Banquet, Restaurant, and lodging. Interested candidates can reach us at the above-provided number.Candidate has to have a minimum Bachelor's degree in the computer field along with digital marketing knowledge.Basic conversational skills in English.

Hi,Job Description for centralized IT service desk agentRoles and Responsibilities:Understand organizations current and ongoing process.Patiently listen to callers queries / issues and understand it technically / process wise.Provide L1 voice, email, and chat support for L1 IT Issues and queries.Quickly diagnose and troubleshoot basic technical (L1) issues, refer internal KB articles to provide accurate solutions.Ability to quickly understand the root of reported IT issues.Provide resolutions within agreed time limits (Defined SLAs).Properly and timely escalate unresolved issues to appropriate internal teams.Ensure all issues are properly logged.

e purpose of the job is to support the quantitative and qualitative development of proprietary titles as well as partnership journals.

#profiles : Technical Support*Minimum 1 year experience required in technical process.*Excellent communication skills requiredgraduate can apply for this position.*Voice process.*Work From Office position./wfh

Job Description :This role is suited towards someone who is looking to kick-start a career in IT programming and development. The successful candidate should have a distinct interest in software programming and development and some experience of writing software applications. Basic knowledge of ROR & React Js. would be advantageous but not essential as full training will be given. You should be focused, enthusiastic, motivated and have a desire to progress and develop a career around this new role.Required Skills :-- Strong Problem solving skills.- Up-to-date knowledge of technologies.- Good organizational and time management skills.- An ability to work to deadlines.- Excellent Communication Skills.- Open to learn Technology/ Flexible for upgrading skills.- A good eye for detail.- Ability to develop and interpret technical plans.Perks and Benefits :-- Flexibility in timing- Friendly environment & Supportive culture- Performance Bonus- Work from home opportunity- 5 days working culture