Role OverviewThis is a Remote JobWe are looking for a highly organised, adaptable and proactive individual to provide digital, product, research and operational support across the business.This is a varied role involving website and application updates, UI/UX support, data and database management, research, content creation, AI-assisted production, development of AI agents and workflows, quality checking and general business projects.The role would suit someone who enjoys working across different areas, learning new tools quickly and taking ownership of tasks from initial instruction through to completion.The successful candidate should be comfortable being given unfamiliar tasks and independently researching, planning and executing a practical solution.Key Responsibilities1. Website & Digital Product Support* Make content, layout and functionality updates to existing websites.* Implement requested changes to website pages and components.* Add and update client information, health data and test results within digital platforms.* Upload and manage website content, including articles and associated visual assets.* Identify and report website issues, inconsistencies and errors.* Test website changes before and after implementation.* Work with developers where changes require additional technical support.* Maintain awareness of existing website functionality and how different features work together.2. UI/UX & Product Support* Assist with the design and layout of website and application pages.* Create clear, user-friendly layouts and navigation structures.* Develop UI/UX concepts based on requirements.* Review existing interfaces and identify opportunities for improvement.* Consider the user journey and ease of navigation when designing or modifying features.* Support the development of new product features and dashboards.3. Data & Database Management* Add, update and maintain information within company databases and digital platforms.* Manage client data, health information and test results accurately.* Update and maintain biomarker information, including units, ranges, categories and descriptions.* Carry out data checks and identify missing, inconsistent or incorrect information.* Make appropriate database changes where required.* Verify database changes within the website or application after implementation.4. Research & Information Gathering* Conduct research across a wide range of subjects as requested by management.* Research marketing strategies, social media platforms, advertising opportunities, technology, digital products, AI tools, visual styles and other relevant topics.* Investigate unfamiliar subjects and identify reliable and relevant information.* Compare information from different sources.* Summarise research clearly and present key findings.* Research new software, tools, technologies and approaches that could benefit the business.* Independently investigate solutions to unfamiliar problems.* Research and identify suitable images and visual assets for website articles and other digital content.* Organise research findings and supporting resources for use in website and content projects.5. Content, Media & AI Production* Summarise books, videos, articles and other source material.* Create scripts and written content based on research and source material using AI Tools.* Review and analyse YouTube videos and other online content.* Extract specific information from videos, including exercises, recipes, instructions and timestamps.* Organise extracted information into structured formats for use within company platforms.* Assist with the creation of video content using AI tools.* Research and experiment with different AI-generated visual and animation styles.* Create and configure AI agents and workflows using tools such as Claude and other AI platforms.* Develop AI-assisted processes to support research, content creation and other business tasks.* Find and prepare relevant images and visual assets for articles before uploading content to the website.* Support other content-production activities as required.6. Quality Assurance & Sense Checking* Review website content, data and functionality for accuracy and consistency.* Sense-check information before it is added to or published on company platforms.* Identify errors, inconsistencies, missing information and unexpected behaviour.* Test new features and changes across relevant pages and user flows.* Check that information displayed on the website matches the underlying data.* Review research and content for accuracy, completeness and consistency.* Report issues clearly and assist with resolving them.7. General Business & Operational Support* Provide support across a range of business projects and priorities.* Take ownership of assigned tasks and manage them through to completion.* Prepare documents, summaries, reports and other business materials.* Assist with project-related research and administration.* Support recruitment-related activities when required.* Assist with searching candidates, recruitment channels and job specifications where required.* Manage multiple tasks and changing priorities effectively.* Provide general operational support to management as required.---Required Skills & ExperienceEssential* Strong written and verbal English communication skills.* Excellent research and information-gathering skills.* Strong attention to detail.* Ability to work independently with limited supervision.* Strong problem-solving and critical-thinking skills.* Ability to learn new software and tools quickly.* Good organisational and time-management skills.* Ability to manage changing priorities.* Comfortable working on unfamiliar tasks and researching solutions independently.* Good general computer and digital literacy.* Ability to work accurately with large amounts of information and data.Technical / Digital SkillsA basic understanding of the following would be beneficial:* Website development and content management.* HTML and CSS.* JavaScript and modern web frameworks such as React/Next.js.* SQL and database concepts.* Git/GitHub.* UI/UX principles.* Figma or similar design tools.* AI tools for research, writing, design and content creation.* AI agent/workflow tools such as Claude.* Data management tools.Candidates do not need to be experts in all of these areas. The ability to learn quickly and work confidently with unfamiliar tools is particularly important.---Personal AttributesThe successful candidate should be:* Curious and willing to learn.* Proactive rather than waiting for detailed instructions for every task.* Comfortable researching unfamiliar topics.* Detail-oriented and methodical.* Adaptable to changing priorities.* Comfortable working across technical, creative and administrative tasks.* Able to take ownership of projects.* Comfortable asking questions when clarification is genuinely required.* Able to identify problems and propose practical solutions.* Reliable when handling sensitive client and business information.---QualificationsA degree or diploma in a relevant area such as:* Computer Science* Information Technology* Digital Marketing* Product Management* Or another relevant discipline.Relevant practical experience and demonstrated digital skills may be considered in place of a directly related qualification.---Nature of the RoleThis is a broad, cross-functional role rather than a narrowly specialised position.The successful candidate will work across digital product support, website management, data operations, research, content production, UI/UX, AI-assisted workflows and general business operations. Responsibilities may change according to current business priorities.The ability to understand a new requirement, research the subject where necessary, identify an appropriate approach and independently deliver the task is therefore an important part of the role.---Working Arrangement**Location:** [Remote]**Employment Type:** [Full-time]**Working Hours:** [9:00 AM - 5:00 PM Mon - Fri]
0 - 2 yrs
Front End Design 
20.0 Lac/Yr
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