Is responsible for managing 4-5 store.- An average store has approximately 150 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs.- Routine Activities - Handle customer complaints, release vendor payments, approve expenses (upto specified limit), take update of floor walk points, GRN, receiving, coordinate with DC.- Monitor preparation of store for stock take, guide store manager & coordinate with different functions for accurate and timely stock take.- Check daily PI and give inputs/suggestions to store manager.- Monitor preparation of store for festival and guide store manager.- Conduct mid term review and performance appraisal of officers & managers.- Conduct Training, Knowledge sharing with stores. Participate in employee engagement activities.- Recommend promotions, transfer of store staff. Ensure adherence to processes for safety of people and store assets.- End to end coordination with different departments, functions, external vendors & Government officials for smooth opening of new store / existing store.- Do Media Planning for stores during different seasons.