Team Leader Dialer ManagerShrinkage ControlAttrition ControlSales Executive
Roles and Responsibilities Set clear team goals and KPIs Delegate tasks and set project deadlines Oversee day-to-day teams' operation and performance Do regular performance evaluation Create a healthy and motivating work environment and atmosphere Develop a well designed and motivating evaluation program Communicate with teams about their performance Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts
We are hiring for Team leader sales:-Roles and Responsibilities of a Team Leader for sales outbound process and Inbound process for customer serviceCreate an inspiring team environment with an open communication culture.Need to drive swiping device sales in the assigned area.Capable of hiring and building teamSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationPeople Management.Monitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building activitiesSalary Upto 3.60 Lacs Per annum +Lucrative IncentivesProcess:- TATA AIG Life Insurance and HdfC Ergo Life Insurance and SBI Credit card salesDayshiftLocation Naraina or GurgaonDesired Candidate ProfileMust be a graduate.Must have sales outbound or Insurance outbound experience.Candidates should have team handling experience (TL & ASM) in sales preferably for outbound sales or Insurance sales. or Inbound processMust know how to calculate Attrition and shrinkage.Must have dialer knowledge, worked on dialer (predictive or preview mode).Must know rostering, DRR,RAG Analysis. Login calculation and data preparation.must know know SLA management and managing roster for Inbound processJob Location Naraina and day shiftSilaris Information private limited , A-6 Near Diwan Sahab Outlet and IIFT Naraina Phase 2Nearest metro station Shadipur
Communication Team HandlingAttrition ControlShrikage ControlSalesTeam ManagementTeam LeadingFloor ManagementTeam LeaderTeam CoordinationCustomer ServiceCustomer SupportCustomer Care
Must have experience of min 6 Month as a TL in BPO Industry.Should have basic knowledge of MS- ExcelAwareness of Telecom and BPO IndustryShould worked on attrition and shrinkage reportsAttrition Formula , Shrinkage FormulaTeam Management SkillsContactHR Mugdha
Hiring for 1 Team Leader - Inbound Job in Gurgaon with minimum 1 Year Experience,Required Educational Qualification is : Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E with Good knowledge in Team Management Skills,Rostering,Attrition Management,Shrinkage Control,Monitoring Executive etc.
Attrition Control Shrinkage ControlPeople ManagementSales OutboundTeam Leader
We are hiring for Team leader sales:-Roles and Responsibilities of a Team Leader for sales outbound process and Inbound process for customer serviceCreate an inspiring team environment with an open communication culture.Need to drive swiping device sales in the assigned area.Capable of hiring and building teamSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationPeople Management.Monitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building activitiesDesired Candidate ProfileMust be a graduate.Must have sales outbound or Insurance outbound experience.Candidates should have team handling experience (TL & ASM) in sales preferably for outbound sales or Insurance sales. or Inbound processMust know how to calculate Attrition and shrinkage.Must have dialer knowledge, worked on dialer (predictive or preview mode).Must know rostering, DRR,RAG Analysis. Login calculation and data preparation.must know know SLA management and managing roster for Inbound processJob Location Naraina and day shiftSilaris Information private limited , A-6 Near Diwan Sahab Outlet and IIFT Naraina Phase 2Nearest metro station Shadipur