Job Brief: The Payment Follow-up Executive will be responsible for ensuring timely collection of outstanding payments from customers, maintaining accurate payment records, and coordinating with the accounts and sales teams to resolve billing-related issues.Key Responsibilities:Follow up with customers for pending and overdue payments through calls, emails, and messages.Share invoices, account statements, and payment reminders with customersEnter &Update Customer Payment Records in Accounting Software( Zoho Books)Coordinate with the accounts team for receipt entry and reconciliation.Resolve customer queries related to invoices, credit notes, or payment discrepancies.Ensure compliance with company credit policy and payment terms.Prepare daily / weekly follow-up status reports.Qualifications & Skills:Graduation in Commerce (B.Com preferred)2-5 years of experience in payment follow-up, accounts receivable, or a similar roleAbility to handle follow-ups politely and professionallyBasic knowledge of accounting and billing processesStrong follow-up and time-management skills