Role and Responsibilities
Create processes underlining decision parameters, documentation required and operational processes for education loans within a defined TAT.
Candidate should be well versed with KYC norms and policies/guidelines.
Drive customer sales and service efficiency to achieve targets.
Handling Outbound Sales and inbound calls from educational institute partners/Cold calling and others to explain and counsel to students for abroad education.
Resolving customer issues/queries and complaints and providing end-to-end solution.
Qualifications and Education Requirements
A degree in business administration, finance, accounting, supply chain management, business analytics or operation management.
Candidate with minimum of 1 Year of experience in Banking Operations/customer service/Helpdesk.
Preferred Skills
Experience with fintech/banks/NBFCs preferred.
Good communication and negotiation skills.
Analytical mind and problem-solving aptitude.
Ability to work in fast-paced start-up environment
Additional Notes
Understanding/experience of education lending industry would be a big plus.
Experience
0 - 1 Years
No. of Openings
2
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS
Role
Sales Associate
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
UG 14 B somdutt chamber 1 bhikaji cama place new Delhi 110066