- Greet and welcome customers, clients, and visitors in a professional and friendly manner.
- Answer incoming phone calls promptly and route them to the appropriate departments.
- Manage the front desk area to ensure it remains clean, organized, and welcoming.
- Respond to customer inquiries regarding vehicle sales, service bookings, or spare parts.
- Provide basic information about services, showroom timings, and ongoing offers or promotions.
- Guide walk-in customers to relevant departments such as sales, service, or finance.
- Schedule appointments for test drives, vehicle servicing, and meetings with sales or service advisors.
- Maintain and update appointment logs regularly.
- Maintain visitor logs and issue visitor badges if required.
- Handle all incoming and outgoing couriers, mails, and official correspondence.
- Assist in maintaining records, files, and documentation related to customer interaction and bookings.
- Support basic administrative duties such as photocopying, scanning, and filing.
- Collect customer feedback and share with the relevant departments to improve service quality.
- Ensure a positive customer experience through polite and helpful communication.
- Liaise with the sales, service, and parts departments to ensure smooth customer handling.
- Inform staff of appointments or visitor arrivals in a timely manner.
- Make courtesy calls for service reminders, test drive confirmations, or customer feedback.
Experience
1 - 3 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Receptionist
Industry Type
Automobile / Auto Ancillaries
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.