Customer Support Executive

Layers Electronics Pvt Ltd

1 - 3 Years
1 Openings
Not Disclosed
Online interview
Delhi NCR

Key Skills

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management

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Job Description

Company Description

Layers is a tech company based in Saket that specializes in creating skins for electronic devices as a form of self-expression. Their vision is to transform these skins into personalized extensions of one's personality, rather than just accessories. The company encourages individuals to own their unique style through their products.

Role Description

This is a full-time on-site role for a Customer Support Executive at Layers in Saket. The Customer Support Executive will be responsible for providing online support, addressing customer inquiries, ensuring customer satisfaction, and offering technical support as needed.

Qualifications

Customer Support and Customer Service skills

Ability to ensure Customer Satisfaction

Experience in providing Online Support

Technical Support expertise

Excellent communication and interpersonal skills

Strong problem-solving abilities

Detail-oriented and organized

Experience in the tech or e-commerce industry is a plus

Note: We are looking for immediate joiners only!